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Overriding Firmware for Specific Devices

The Vehicle Manufacturer Dashboard and its functionality are only accessible to Vehicle Manufacturers.

Certain devices may need a particular version of firmware that differs from the current target firmware. This can be handled by overriding the target firmware for specific devices.

You can choose a target firmware for all other devices here:

Changing the Target Firmware


Getting to the Firmware Overrides Tab

Prerequisites:
You should be on the Vehicle Manufacturers Dashboard

  1. Click the Firmware Overrides tab

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If you are unable to view the overrides section (shown below):

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Overview

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Sub-Filters

Filter the Available Devices by firmware or device name.

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Available Devices

These are the devices which satisfy the filters and subfilters selected.

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Selected Devices

Devices in this section have been selected from the list.

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Controls

To move devices, use the controls to transfer devices from the Available Devices list to the Selected Devices list. You can move one individual device or all devices to the available list. Similarly, you can move one or all devices from the selected list back to the available list.

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Actions

This section contains the actions you can perform against the selected devices. You can either choose a specific firmware to track the selected devices or track the selected devices by the target firmware.


Overriding Firmware

Prerequisites:
You should be on the Vehicle Manufacturers Dashboard
You should be on the Firmware Overrides Tab

Select Devices

  1. Find at least 1 device from the Available Devices list

    • You can use the sub-filters to speed up this process.

  2. Click on the devices to select them

  3. Click the single chevron button (Screenshot 2024-06-11 at 12.12.09.png) to move the device(s) to the Selected List

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Want to move selected devices back to the available list?
  1. Click on the devices to select them

  2. Click the single chevron button (<) to move the device(s) back to the Available List

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Want to move all devices at once?

To move all devices to the right, click the double right chevron button (>>)

To move all devices to the left, click the double left chevron button (<<)

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Choose an Action
All of the devices in the Selected Devices list will be affected by the action you choose.

  1. Choose what firmware you want to track the selected devices by.

To track using a particular firmware:

  1. Use the dropdown menu to select the firmware you require.3

  2. Click Track Selected Firmware

  3. A popup will appear to confirm the action

    1. Click Confirm

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To track by the Target/Approved firmware:

  1. Click Track Default Firmware.

  2. A popup will appear to confirm the action

    1. Click Confirm

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